Thanks to generous funding from the Kresge Foundation, Memphis Library Foundation and its team spent time listening to the neighbors who live near the Cornelia Crenshaw Library in South Memphis and the Randolph Library in Highland Heights. The goal of the Libraries Inside/Out project has been to engage the community in a series of conversations about these branches that will ultimately transform their exteriors to better serve their customers and reflect the hopes and dreams of their respective neighborhoods. Based on the input gathered, a group of dedicated Design Leads for each branch created renderings for the exterior improvements articulated by the stakeholders in each neighborhood. The exterior improvements, which include lighting, color, landscape, signage, and accessibility, have been implemented at the Randolph branch and were unveiled December, 2018. Improvements are being implemented at the Crenshaw branch with an expected unveiling in 2019.